1.1 Account Information
When you create a BODE IM account, we collect:
- Email address (required for account creation and security)
- Username and password (encrypted and securely stored)
- Account preferences and settings
- Profile information you choose to provide
1.2 Communication Data
| Data Type |
What We Collect |
Encryption Status |
| Message Content |
Text messages, media files |
End-to-end encrypted |
| Message Metadata |
Timestamps, delivery status |
Encrypted in transit and at rest |
| Private Numbers |
Assigned phone numbers |
Encrypted storage |
| Contact Lists |
Numbers you communicate with |
Encrypted storage |
1.3 Payment and Credit Information
For our credit system and payments, we collect:
- Payment method information (processed by secure third-party providers)
- Credit purchase history and usage patterns
- Task completion data for earning free credits
- Billing address and transaction records
1.4 Technical Information
To provide and improve our service, we automatically collect:
- Device information (type, operating system, app version)
- IP address and general location (country/city level)
- Usage analytics and performance metrics
- Error logs and diagnostic information
2. How We Use Your Information
2.1 Service Provision
We use your information to:
- Provide instant messaging and communication services
- Assign and manage private numbers
- Process payments and manage your credit balance
- Deliver messages globally to 195+ countries
- Provide customer support and technical assistance
2.2 Service Improvement
Your data helps us:
- Analyze usage patterns to improve service quality
- Develop new features and functionality
- Optimize message delivery and system performance
- Ensure 99.9% uptime and reliability
2.3 Security and Safety
We process data to:
- Detect and prevent fraud, abuse, and spam
- Protect against security threats and unauthorized access
- Comply with legal obligations and law enforcement requests
- Maintain the integrity of our service
3. Data Sharing and Disclosure
3.1 We Do Not Sell Your Data
BODE IM does not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Limited Sharing Scenarios
We may share your information only in these specific circumstances:
- Service Providers: Trusted partners who help us operate our service (payment processors, cloud hosting, customer support)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing
3.3 API and Developer Access
If you use our API, certain data may be accessible to your applications, but this is limited to data necessary for functionality and subject to our API terms.
4. Data Security
Military-Grade Protection: We implement multiple layers of security to protect your data and communications.
4.1 Encryption
- End-to-End Encryption: All messages are encrypted from sender to recipient
- Data at Rest: All stored data is encrypted using AES-256 encryption
- Data in Transit: All communications use TLS 1.3 encryption
- Key Management: Encryption keys are securely managed and regularly rotated
4.2 Infrastructure Security
- Secure cloud infrastructure with 24/7 monitoring
- Regular security audits and penetration testing
- Multi-factor authentication for system access
- Intrusion detection and prevention systems
4.3 Access Controls
- Strict employee access controls and background checks
- Role-based access to customer data
- Comprehensive audit logging of all data access
- Regular access reviews and privilege management
5. Data Retention
5.1 Message Retention
We retain messages for the minimum time necessary:
- Active messages: Stored until delivery confirmation
- Message history: Retained for 90 days by default (user configurable)
- Deleted messages: Permanently removed within 30 days
5.2 Account Data
Account information is retained:
- While your account is active
- For 12 months after account deletion (for legal and security purposes)
- Longer if required by law or for legitimate business purposes
5.3 Analytics and Logs
Technical data and logs are retained:
- Usage analytics: 24 months
- Security logs: 12 months
- Error logs: 6 months
6. Your Privacy Rights
Access
Request a copy of your personal data
Correction
Update or correct your information
Deletion
Request deletion of your data
Portability
Export your data in a portable format
6.1 How to Exercise Your Rights
To exercise these rights, contact us at privacy@bodeim.uno with:
- Your account email address
- Specific request and required action
- Identity verification (for security purposes)
We will respond to your request within 30 days and may require additional information to verify your identity.
7. Cookies and Tracking
7.1 Essential Cookies
We use essential cookies to:
- Maintain your login session
- Remember your preferences and settings
- Provide security features
- Enable core functionality
7.2 Analytics Cookies
With your consent, we use analytics cookies to:
- Understand how our service is used
- Improve user experience
- Measure service performance
7.3 Cookie Management
You can control cookies through your browser settings or our cookie preferences center. Note that disabling essential cookies may affect service functionality.
8. Third-Party Services
8.1 Payment Processors
We use trusted payment processors (Stripe, PayPal) who have their own privacy policies and security measures. We do not store your full payment information.
8.2 Cloud Infrastructure
Our service uses secure cloud providers who meet high security and privacy standards. All data is encrypted and access is strictly controlled.
8.3 Task and Survey Providers
For credit-earning opportunities, we partner with reputable survey and task providers. You can choose which tasks to complete, and we limit data sharing to what's necessary.
9. International Transfers
BODE IM operates globally, serving 195+ countries. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses for international transfers
- Adequacy decisions where applicable
- Strong encryption for all data transfers
- Regular compliance assessments
10. Children's Privacy
BODE IM is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes:
- We will notify you via email or in-app notification
- We will provide at least 30 days' notice before changes take effect
- We will clearly indicate what has changed
- Continued use of our service after changes indicates acceptance